Client Satisfaction

One question that you should be able to ask when interviewing a real estate agent is, "How do your customers feel about your service?" While this is a great question to ask, it is more difficult to obtain a verifiable answer. Surely there is a way to know what the agent's past clients think of him or her. Here is how we provide potential clients with usable information:


Referral Rate
Our team averages approximately a 70% referral rate. That means that 70% of our clients are referred to us by past clients. That number speaks volumes about the level of service we provide.

Client Satisfaction
Beginning in 2012, we started sending satisfaction surveys to each of our clients after the close of their purchase or sale. To date, we have been scored excellent by our clients. The comments they provide illustrate how pleased they are and that they would happily refer us to their friends and neighbors. Review our surveys here: http://www.getteamhaynes.com/ap.aspx?p=9593&page=Client-Surveys